Satisfaction Guarantee

Your satisfaction is our goal. We go to great lengths to ensure you get the product
that’s just right for you. We understand some customers have hesitations about the
remote nature of online shopping, and we’ll do everything we can to give you
risk-free access to products we truly think you’ll enjoy. We offer the following Satisfaction Guarantee:

ALL Pool Cleaner Purchases can be returned within 7 days of delivery.
There is a 10% restocking fee on all returns within those 7 days!
Your product must be returned in ‘new’ or ‘like-new’ condition
Your return must be requested by phone at (888) 349-2567
You pay return shipping costs (we can schedule pickup at your request)

ALL SALES ARE FINAL AFTER 7 DAYS FROM DELIVERY!

Returns & Exchanges

We do everything we can to make ordering simple. And that includes returns. Per our
100% Satisfaction Guarantee, you may return any item for up to 7 days after delivery with only a 10% restocking fee.
Simply call our Customer Service staff at (888) 349-2567
You will be issued a Return Authorization Number (RA#).
If you would like to exchange the item, we will credit
or bill your account the difference upon verifying your original
return and ship out the exchange by your preferred shipping method.

Refunds

As soon as your return is received and verified to be in new or like-new condition, your
refund will be issued. We will try to credit you via your original method of payment unless
otherwise instructed. If this fails, we will issue a manual check to your billing address.

Questions? Our Sales team can help. Call (888) 349-2567